Delete your account

Last updated: October 21, 2026.

What gets deleted

• Your account and its sign-in details (email and Google or Apple identifier).
• Your usage log (dates, durations, costs) and all your credit movements.
• Your credits, used or not, and your open sessions.
• Your API keys, if you had added them.

The transcripts in your history go with the account: when you delete it they disappear from the server. The copy on your phone goes away when you uninstall Flowlet, or earlier from History > Clear history.

What is kept

Only the record of your Google Play or App Store purchases, separated from your account and with the purchase identifier stored as a fingerprint (hash), for the legal retention period (usually 6 years in Spain) to handle refunds and billing obligations. It can't be used to identify you. Google and Apple also keep their own records of the purchase, under their policies.

Unused credits are lost when you delete the account. If you want a refund for a recent purchase, ask Google Play or Apple first. Deleting the account doesn't cancel a Pro subscription: cancel it in Google Play (Payments & subscriptions) or in your iPhone's Settings > your name > Subscriptions.

How to do it

From the app (instant): open Flowlet, tap “Delete account” and confirm. Everything is deleted right then.

Without the app, by email: write from the email you use to sign in to Flowlet to hello@useflowlet.com with the subject “Delete my account”. It's processed within 7 days and you'll get a confirmation.

We will never ask for passwords, codes or tokens to delete your account.